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Sr. Technical Writer

Job Details: Sr. Technical Writer

Job Description: Sr. Technical Writer

Position Id: G0524-0042
Job Type:Full Time
Country: India
Location: Mumbai
Pay Rate: Open
Contact Recruiter:1234567890

Job Description:

Job Description
RESPONSIBILITIES:

Develop comprehensive documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success

Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative approaches for improvement

Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.

Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.

Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

REQUIRED SKILLS:

9-11 years’ industry experience as an effective technical writer.

Proven ability to quickly learn and understand complex topics.

Good knowledge of best practices in technical communication including usability, interface design, single-sourcing, localization and other production issues.

Excellent hands-on experience on MadCap Flare.

Proficiency with Adobe FrameMaker, Captivate, Snagit and SmartDraw.

Previous experience writing documentation and procedural materials for multiple audiences.

Superior written and verbal communication skills, with a keen eye for detail.

Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

GOOD TO HAVE SKILLS:

Certification through the Society for Technical Communicators.

Experience using XML tools to create documentation.

Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

Firm understanding of the systems development life cycle (SDLC).

QUALIFICATIONS:

BE / MSc / MCA in IT