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Siebel Business Analyst - R65

Job Details: Siebel Business Analyst - R65

Job Description: Siebel Business Analyst - R65

Position Id: G0524-0002
Job Type:4-6 months (contract)
Country: Remote (Europe)
Location: Remote
Pay Rate: Open
Contact Recruiter:+4972312839009

Job Description:

Trigyn has a contractual opportunity for a Siebel Business Analyst. This is a remote position and the resource can work from any location.

Job Responsibilities:

The consultant would work in a team of business analysts and contribute to continuous improvement and support activities for Siebel CRM enterprise systems. High level activities will include:
• Conducting requirements analysis and designing the functional design and documenting for continuous improvements of functionality in a Siebel solution called UCM (Uniformed Capabilities Management) to enhance payments and remittance advice interfaces, including requirements and design sessions with stakeholders as needed.
• Other improvements/enhancements based on new requirements or updates to existing solution as submitted by business entities (ongoing); and related documents.
• Supporting ongoing maintenance and production support activities for UCM
• Supporting UCM quarterly releases and related release management activities
• Continuous engagement with UCM stakeholders to provide guidance for process re-engineering, as needed, for specific functionality including Claims, Payments and interfaces for Personnel and COE reimbursements.

Deliverables:
1) Deploying enhanced workflow and processing for UCM MOU module by conducting requirements analysis, design and testing
2) Standardising all the reports and letters generated from UCM and working closely with development team to implement updated letters and reports
3) Ongoing Production Support activities including issue resolution and design & testing for enhancements for continuous improvement
4) Deployment of quarterly releases for UCM

Educational Qualification:
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, or related field. A first-level university degree in combination with qualifying experience may be accepted instead of an advanced university degree.

Experience/Skills:
- Strong understanding of Siebel CRM with the ability to communicate key concepts to customers.
- Ability to organize and drive process re-engineering sessions and activities.
- Ability to lead process review with clients and map their process, pain points and gaps into best practices and technical requirement specifications for the development teams.
- Ability to document customer needs into CRM configuration and customization requirements in the format specified by the CRM system architect and required by the CRM developers.
- Can interpret technical and business strategy roadmaps and apply a detailed technical solution.

For Immediate Response, Please send your Resume to Global-Recruitment@Trigyn.com

TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 25 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company. Trigyn has offices in United States, Canada, Germany, Switzerland and India.