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Project Manager (UCaaS / Telecom exp.)

Job Details: Project Manager (UCaaS / Telecom exp.)

Job Description: Project Manager (UCaaS / Telecom exp.)

Position Id: J0624-0059
Job Type:over 1 year (contract)
Country: United States
Location: Arlington, VA
Pay Rate: Open
Contact Recruiter:703-454-2948

Job Description:

Trigyn's direct client in Arlington, VA has a long-term need (24 months) for Project Manager UCaaS/CCaaS. Candidate can work REMOTE or Hybrid.

The selected candidate will be responsible for coordination, status reporting and stability of project related work efforts for the program to successfully migrate the on-premise legacy voice services to cloud solutions. Individual projects within this program include:

• Migration of client's on-premise Cisco Call Manager users to MS Teams Phone
• Migration of existing analog devices from legacy Cisco infrastructure
• Transition of operational support to new managed services provider
• Decommissioning of existing legacy equipment and services according to the client's surplus policies and procedures
• Conversion of existing voice services in court rooms and conference rooms
• Development of procedures, guidelines and documentation for ongoing support
• Review of ancillary voice services such as intercoms, call queues, and call recording.

Duties include:
• Manage individual projects in the cloud voice migration project to ensure that the program is completed on time, within budget and within scope
• Responsible for implementing project plans and overseeing teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately
• Track key project milestones and adjusting project plans and/or resources to meet the implementation schedule
• Coordinate communication with departments to provide notification of upcoming work efforts
• Gather requirements, provide technical analysis and lead implementation for any approved ancillary voice services
• Assist Program Manager in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise.

• 10+ years of technical program or project management experience leading enterprise-wide projects required
• 10+ years telecommunications experience such as PSTN, PBX, VoIP, cloud voice services, SIP, circuits, legacy telecommunication infrastructure required
• 10+ years IT infrastructure experience such as LAN and network security
• 2+ experience with Microsoft Teams
• Ability to communicate with both technical and non-technical audiences, across all levels of the organization
• Experience working for federal, state or local government agencies.

For Immediate Response call 703-454-2948 or send your resume to

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.