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Project Manager (UCaaS / Telecom exp.)

Job Details: Project Manager (UCaaS / Telecom exp.)

Job Description: Project Manager (UCaaS / Telecom exp.)

Position Id: J0624-0059
Job Type:over 1 year (contract)
Country: United States
Location: Arlington, VA
Pay Rate: Open
Contact Recruiter:703-454-2948

Job Description:

Trigyn's direct client in Arlington, VA has a long-term need (24 months) for Project Manager UCaaS/CCaaS. Candidate can work REMOTE or Hybrid.

Description:
The selected candidate will be responsible for coordination, status reporting and stability of project related work efforts for the program to successfully migrate the on-premise legacy voice services to cloud solutions. Individual projects within this program include:

• Migration of client's on-premise Cisco Call Manager users to MS Teams Phone
• Migration of existing analog devices from legacy Cisco infrastructure
• Transition of operational support to new managed services provider
• Decommissioning of existing legacy equipment and services according to the client's surplus policies and procedures
• Conversion of existing voice services in court rooms and conference rooms
• Development of procedures, guidelines and documentation for ongoing support
• Review of ancillary voice services such as intercoms, call queues, and call recording.

Duties include:
• Manage individual projects in the cloud voice migration project to ensure that the program is completed on time, within budget and within scope
• Responsible for implementing project plans and overseeing teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately
• Track key project milestones and adjusting project plans and/or resources to meet the implementation schedule
• Coordinate communication with departments to provide notification of upcoming work efforts
• Gather requirements, provide technical analysis and lead implementation for any approved ancillary voice services
• Assist Program Manager in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise.

Experience
• 10+ years of technical program or project management experience leading enterprise-wide projects required
• 10+ years telecommunications experience such as PSTN, PBX, VoIP, cloud voice services, SIP, circuits, legacy telecommunication infrastructure required
• 10+ years IT infrastructure experience such as LAN and network security
• 2+ experience with Microsoft Teams
• Ability to communicate with both technical and non-technical audiences, across all levels of the organization
• Experience working for federal, state or local government agencies.

For Immediate Response call 703-454-2948 or send your resume to RecruiterPS@Trigyn.com

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.