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IT Systems Assistant (eRMS)

Job Details: IT Systems Assistant (eRMS)

Job Description: IT Systems Assistant (eRMS)

Position Id: G0624-0030
Job Type:1-3 months (contract)
Country: Western Sahara
Location: Laayoune
Pay Rate: Open
Contact Recruiter:912261400909

Job Description:

Trigyn has a contractual opportunity for a IT Systems Assistant (eRMS). This resource will be working at our client site in Western Sahara.

Job Responsibilities:

Trigyn has a contractual opportunity for an IT Systems Assistant (eRMS). You are required to work at Western Sahara.


RMS (Electronic Rations Management Systems) Administration and Configuration:
- Monitors all devices running rations-related software (eRMS), and ensures regular updates are being delivered and installed correctly;
- Performs troubleshooting in conjunction with the Service Desk;
- Provides training and technical advice to military, civilian staff and contractors when necessary ;
- Provides guidance and training to new/junior staff; Prepares, maintains, and updates files (electronic and paper) and internal databases; Drafts documentation and reports.

Rations Management Systems Service Installation and Support:
- Attempts to resolve problem calls or service delivery requests as needed;
- Performs tasks related to scheduled service requests, including asset replacement, asset installation, software installation/de-installation, returns to stock, site surveys;
- Diagnoses and resolves any hardware, software, or service delivery problems with minimum delay;
- Provides basic training to end-users on the application of client standards, applications, guidelines and policies;
-Diagnoses and resolves any hardware, software, or related service delivery problems
- Drafts end-user and/or technical documentation;
- Escalates problems/tasks to the appropriate parties in accordance with established procedures.

Procurement and Logistics:
- Receive, unpack, and inspect all incoming assets. Enters assets and asset transactions into the automated inventory management system in accordance with established procedure;
- Obeys and enforces all related security procedures;
- Sorts, compiles, and stores assets in accordance with work orders and/or asset condition;
- Monitors inventory levels and initiates procurement when low thresholds are reached;
- Keeps abreast of developments in RMS (Rations Management Systems) technology, policies, and procedures in the UN and in the industry in general.

- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning, communication, and decision making;
- Assists with visualizations and updating information material such as web pages, dashboard, APL application and periodical reports, surveillance inspections, configuring eRMS users, product verification and compliance;
- Performs other duties as required.

High School Diploma or Vocational Certification on FSMS (Food Safety Management Systems), and Certification of eRMS (Electronic Rations Management Systems); and other Umoja training or related areas plus at least (5) years of qualifying experience, or a lower degree with at least ten (10) years of qualifying experience.

Work Experience:
At least five (5) years of progressively responsible experience in use of eRMS Systems and Technology, or related areas is required. At least five (5) years of progressively responsible experience in use of SAP (ECC, MM, FI, and REST) Systems and Technology, or related areas is required. A minimum of three (3) years of experience in using data management and delivery systems (PowerBI or related) is desirable. Experience working in a United Nations Common System field operation (peacekeeping missions) in a conflict or post-conflict setting is required

For Immediate Response, Please send your Resume to

TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 25 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company. TRIGYN has offices in United States, Canada, Germany Switzerland and India.