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IT Service Desk / Technical Support

Job Details: IT Service Desk / Technical Support

Job Description: IT Service Desk / Technical Support

Position Id: J0224-0049
Job Type:6-12 months (contract)
Country: United States
Location: Manhattan, NY
Pay Rate: Open
Contact Recruiter:732-876-7626

Job Description:

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY.

Description:
Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes.

Duties:
• Provide comprehensive IT technical support to user
• Maintain accurate call information in system
• Log, categorize and prioritize user tickets
• Escalate more complex customer technical issues.

NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.

For Immediate Response call 732-876-7626, or send your resume to RecruiterMJ@Trigyn.com

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.