Job Description:
Trigyn has a contractual opportunity for an ICT End User HW/SW Support. This resource will be working at our client site in Lebanon.
Job Responsibilities:
The IT Assistant (Physical Security Systems Expert) will be responsible for the design, configuration, and maintenance of the physical security systems at the client in Beirut, Lebanon.
* Develop design concepts, specifications and provide subject matter expertise for Physical Access Control, Video Surveillance and Analytics, Perimeter Intrusion Detection, and other physical security protection systems.
* Assist in the implementation of all Physical Security System projects, policies, and procedures within their area of responsibility.
* Take hands-on lead in developing, installing, implementing, and managing integrated security solutions.
* Resolve complex system issues related to physical security systems and infrastructure.
* Troubleshoot system performance issues and implement corrective actions.
* Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks.
* Evaluate and recommend commercial (COTS) applications and products.
* Conduct research and post-installation testing and analysis of systems.
* Provides physical security recommendations to meet and maintain compliance with organization and industry security standards.
* Provide computer, peripheral and software support for systems and devices associated with the Access Control and Video Surveillance Systems.
* Actively monitor systems and troubleshoot system errors and malfunctions.
* Undertake technical meetings with the Safety and Security Section to gather data for the preparation of project and operation activities.
* Coordinates & manages vendor relationships within their area of responsibility to ensure all service-level agreements are met.
* Respond to emergency situations during or after hours for the purpose of resolving immediate safety/security and system concerns.
* Train end-users on security system operation and other system support personnel.
* Prepare cost estimates for the procurement and installation of physical security systems.
* Prepare, maintain and update electronic inventories of security hardware, software, product documentation and project drawings.
Outputs
The IT Assistant (Physical Security Systems Expert) is expected to achieve the following goals:
* Physical Access Control, Video Surveillance, and Perimeter Intrusion Detection Systems are secure, resilient, and scalable.
* Physical Security System projects are implemented as per the agreed time, quality and cost.
* Video Analytics solution implemented as per the agreed time, quality and cost.
* Physical Security Systems end-users are provided support in an opportune manner.
* Technical Documentation is accurately and timely updated.
Qualifications
A First Level University degree in Telecommunication, Information Technology, Computer Science or a related area is required.
All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.
A minimum of 15 years proven experience building and maintaining integrated physical security technologies such as electronic access control, video surveillance, motion sensors, intruder detection/alarms, chip-based pass and ID technologies is essential.
Knowledge of video surveillance systems, Perimeter Intrusion Detection Systems, and Physical Access Control Systems is required.
English and French are the working languages. Fluency in English is required. Knowledge of a second official language is an advantage.
For Immediate Response, Please send your Resume to Global-Recruitment@Trigyn.com
TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 28 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2022 (ISMS) and CMMI Level 5 certified company. TRIGYN has offices in the United States, Canada, Switzerland and India.