Job Description:
Trigyn has a contractual opportunity as IT Graduate Associate. This resource will work in Singapore.
Job Description:
The IT Graduate Associate will support a range of IT services and initiatives, including possible rotational assignments across various ITD teams to gain exposure to both technical and generalist IT functions.
Key Responsibilities
A. Infrastructure Support
• Assist in the management and maintenance of clients IT infrastructure including servers, network, cloud platforms, end-user
devices, and enterprise tools among others.
• Participate in IT asset lifecycle planning, including procurement, deployment, configuration, and retirement of hardware.
• Collaborate with engineers on systems patching, backups, monitoring, incident resolution, and problem resolution.
• Design, implement, and optimize automation processes that improve operational efficiency.
B. Cybersecurity Operations
• Support cybersecurity frameworks by performing compliance checks, vulnerability assessments, and log reviews.
• Contribute to incident response workflows, access control audits, and endpoint protection activities.
• Assist in preparing cybersecurity awareness materials and internal risk reports.
C. Systems and Service Delivery
• Use IT service management tools (e.g., ServiceNow) to track service requests and support ticket resolution.
• Collaborate with internal teams and vendors to ensure timely resolution of technical issues.
• Document IT procedures, workflows, and user guides to enhance team efficiency.
D. Data and Process Improvement
• Contribute to dashboards, reports, and analytics to support decision-making.
• Use basic tools (e.g., Power Platform, Excel, Power BI) to automate simple tasks and visualize data.
• Identify areas for operational improvement and suggest or prototype digital solutions.
E. Other Areas
• Assisting in the delivery of IT-related projects and services across business and technical domains
• Participating in rotational assignments within ITD (e.g., digital innovation, cybersecurity, vendor management, project
delivery, IT business operations, governance, and procurement)
• Supporting the implementation and testing of IT systems and solutions
• Assisting with data analysis, report generation, procurement and contract support, or documentation
• Collaborating with staff and stakeholders to understand business needs and propose appropriate technology or
operational solutions
• Participating in learning and development activities organized by the agency or
Learning and Development Opportunities
• Exposure to mission-critical IT projects that support operations
• Rotational assignments to build experience from both a technical and generalist management perspective
• Participation in selected training and learning sessions offered by the agency partner
• Mentorship and career development guidance from agency representatives, supervisors and mentors
• Networking opportunities within client location and its development partner community
Requirement and Qualification (Education & Work Experience)
Minimum Qualifications
• Experience in digital strategy development, project management, or related areas
• Strong research and analytical skills
• Excellent communication, teamwork, problem-solving, and adaptability skills
• Proficiency in specific software, programming languages, or technical tools essential for the position
• Relevant internships or projects demonstrating practical skills and application of theoretical knowledge
• Demonstrated passion and drive for the role and the organization
• Alignment with the organization's values and work environment
• References highlighting the candidate's work ethic, reliability, and overall performance
• Recent graduate with a first-level university degree in Computer Science, Information Technology, Engineering, Business Administration, Human Resources, or a related field
• Demonstrated academic excellence and strong analytical skills
• Strong passion and commitment to international development work
• Excellent communication skills in English (both oral and written)
• Agile mindset with a willingness to learn and grow in a dynamic environment
• Strong interpersonal skills and a collaborative approach to problem-solving
Preferred Technical and Generalist Skills
Graduates should ideally have exposure to or interest in some of the following areas. Proficiency in all is not required; openness to learning is key.
Technical Skills:
• Programming & Scripting: Python, Java, JavaScript, SQL
• Web & App Development: HTML/CSS, React, Angular, Node.js
• Data Analysis & Visualization: Excel, Power BI, Tableau, Python (Pandas, NumPy)
• Cloud Fundamentals: Azure, AWS, Google Cloud
• DevOps & Automation: Git, CI/CD pipelines, scripting tools
• IT Support Platforms: ServiceNow, Jira, Confluence
• Cybersecurity Fundamentals: Security awareness, threat management basics
• Agile Delivery: Scrum, Kanban, Agile practices
• Experience with Microsoft 365, Windows OS, and collaboration tools.
• Understanding of IT service management principles and basic project methodologies.
Generalist (IT Business and Operations) Skills:
• IT Business Management: Project tracking and portfolio management, reporting and stakeholder coordination
• IT Human Resource Support: Workforce planning, onboarding support, contractor/vendor engagement
• IT Governance & Compliance: Exposure to frameworks like ITIL, COBIT, and risk management principles
• IT Procurement & Vendor Management: Understanding of procurement lifecycle, contract reviews, and vendor sourcing
• Policy and Administrative Support: Drafting documentation, compliance reviews, and records management
• Business and Systems Analysis, Quality Assurance, and Business Support (including but not limited to areas such as training administration, change management, multimedia design, budget coordination)
For Immediate Response, Please send your Resume to Global-Recruitment@Trigyn.com
TRIGYN TECHNOLOGIES is a multinational IT services company with resources deployed in 28 countries. TRIGYN is an ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 certified company. TRIGYN has offices in the United States, Canada, Switzerland and India.