Job Description:
Position Summary
The Project Assistant provides critical administrative, coordination, and follow-up support to ensure the smooth execution of ICT projects being carried out by the Network infrastructure team. This role bridges technical teams, project managers, and internal/external stakeholders, driving progress by tracking action items, maintaining clear communications, and executing key administrative workflows.
Key Responsibilities:
ICT Project Tracking & Follow-Up
• Monitor project timelines, deliverables, and outstanding task items across active ICT projects
• Direct contact point for following up with technical leads, vendors, and department focal points on pending deliverables
• Draft, update, and maintain project documentation, action logs, risk registers, and status reports
• Schedule, coordinate, and organize project milestone reviews and technical check-ins.
Communication & Stakeholder Engagement
• Draft project updates, assist with the preparation of user guides, standard operating procedures (SOPs), and change management communications for end-users
• Serve as an operational point of contact between non-technical stakeholders and the ICT technical teams.
• Prepare meeting summaries for management and project coordinators.
• Assist in organizing user training sessions, webinars, and feedback collection workflows.
Project Administration & Operational Support
• Maintain clean digital filing systems, document repositories (e.g., SharePoint, Confluence, Drive), and project management software (e.g., Jira, Asana, Trello).
• Take accurate, actionable meeting minutes and distribute follow-up tasks immediately following project discussions
• Support ICT procurement workflows, including tracking hardware/software purchase requests, vendor invoices, and license renewals.
• Coordinate logistics for technical hardware rollouts, site visits, or team workshops.
• Provide assistance with coordinating the shipment of devices/hardware to field offices.
Qualifications & Key Requirements:
• Education: Bachelor's degree in business administration, Information Technology, Communications, Project Management, or a related field.
• Experience: 1—3 years of experience in project support, administrative roles, or communications-preferably within an IT, tech, or non-governmental organization type operations environment. Overall experience 5 + years
Technical Skills:
• Proficiency in project management and tracking tools would be a plus.
• High proficiency in Google Workspace or Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
• Basic familiarity with ICT concepts, IT infrastructure terminology, or software development lifecycles.
Soft Skills:
• Exceptional follow-through, organizational habits, and attention to detail.
• Strong written and verbal communication skills with the ability to translate technical language for general audiences.
• Confident, polite, and persuasive interpersonal skills for following up with team members across various seniority levels and international backgrounds.
For an immediate response, please call 732-876-7621, or send your resume to RecruiterCS@Trigyn.com
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.