Job Description:
Trigyn's direct government client has an immediate need for an IT Support Specialist in New York, NY.
Description;
Provide support for child welfare applications and initiatives.
Day to Day tasks to be performed by candidate include:
• Provide user support via in-person, email and telephone
• provide direct, on-site instruction to individual users and small groups
• provide instruction on newly released functionality
• deliver presentations to line staff
• monitor compliance with data entry requirements
• review training materials
• provide technical assistance with data warehouse
Mandatory Qualification:
• Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
• Candidate is able to work independently, without assistance.
• 44 months of experience providing IT support in a Child Welfare environment.
• 44 months of experience providing implementation support services for new application builds in a child welfare environment.
• 44 months of experience providing on-site user support for a large scale (15k + users) distributed application
• 44 months of working on a large scale (15k+ users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support.
• Bachelor’s Degree
For Immediate Response call 732-876-7635, or send your resume to RecruiterVS@Trigyn.com
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.