Job Description:
Trigyn's direct government client has an immediate need for an IT Support Specialist in Rensselaer, NY.
Description:
Provide support for child welfare applications and initiatives.
Day to Day tasks to be performed by candidate include:
• Provide user support via in-person, email and telephone
• Provide direct, on-site instruction to individual users and small groups
• Provide instruction on newly released functionality
• Deliver presentations to line staff
• Monitor compliance with data entry requirements
• Review training materials
• Provide technical assistance with data warehouse
Mandatory Qualification:
• Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
• Candidate is able to work independently, without assistance.
• 36 months of experience providing IT support to users.
• 36 months of experience providing implementation support services.
• 18 months of experience providing onsite systems support in a child welfare environment.
• 18 months of experience in training staff in a child welfare application.
• Bachelor's Degree.
For Immediate Response call 732-876-7635, or send your resume to RecruiterVS@Trigyn.com
TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 9001:2015, , ISO 27001:2013 (ISMS),ISO 20000:2018 and CMMI Level 5 certified company.