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Job Description: IT Support Specialist (AS/400)

Position Id: J1225-0011
Job Type:over 1 year (contract)
Country: United States
Location: Menands, NY
Pay Rate: Open
Contact Recruiter:732-640-2404

Job Description:

Trigyn's direct government client has an immediate need for an IT Support Specialist in Menands, NY.

Description:
Resource will work independently without supervision and will work on multiple projects in the capacity of administrator, designer, developer and support. Resource will be the lead/sole developer on some assignments while contributing to a team on other tasks. The daily duties will include, but are not limited to:

• Writing/maintaining custom Production RPG programs
• Working with ITS Enterprise Data Center Hosting to upgrade/apply patches to the AS/400 operating system and its software components
• Refreshing AS/400 development environments’ test data
• Monitoring, triaging, reporting, and resolving AS/400 Production issues, including determining proper delegation to ITS Enterprise and vendor support staff
• Writing, maintaining, and scheduling AS/400 Production query jobs (Query/400) and reports
• Transferring files (FTP) between AS/400 Production and vendors/NYS agencies
• Creating and maintaining AS/400 Production procedures and technical documentation
• Working closely with Business in analysis, research, development, and implementation of business solutions, including leveraging Infor XA to replace existing customizations
• Communicating with ITS management for project scope and progress
• Communicate with ITS Enterprise and Portfolio staff for requirements and proposed solutions
• Provisioning and maintaining AS400 Production user accounts and access, including password resets
• Installing and configuring AS400 devices (terminal/printer/printer controller) and resolving device issues
• Provide status updates on a monthly, weekly or daily basis, when requested

Mandatory Qualifications:
• Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer.
• Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

• 84 Months of Experience in AS400 doing Systems Support
• 72 Months of Experience supporting Infor XA ERP software
• 60 Months of Experience writing custom RPG programs accessing the Infor XA database
• 36 Months of Experience applying software patches and upgrades to Infor XA
• 84 Months of Experience in technical writing and documentation of business processes
• 72 Months of Experience facilitating technical discussions with non-technical business customers
• 72 Months of Experience in FTP and data cleansing and reformatting.

For Immediate Response call 732-640-2404, or send your resume to RecruiterPK@Trigyn.com

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.