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Trigyn has delivered value added
Interacts with Telephony API (TAPI) for dialing out to banks
Provides voice recognition by using Automatic Speech Recognition API (ASRAPI)
Support for any bank with IVR interface
Online changes to bank’s IVR information carried out
Facility to call multiple banks simultaneously
Batch mode operation
Sorting and grouping of transactions
provides cheque guarantee services to its customers. When a consumer pays a customer by cheque,
guarantees the payment for a fee. In the manual system, maintaining negative files that are checked for the consumer credit records performs the risk analysis.
Automated Verification System (AVS)
is an automated cheque verification system that provides significant cost advantage to
over a manual system.
provides online funds verification on the consumer’s bank account and informs
whether sufficient funds are available in the account for the cheque amount. This significantly reduces the risk for
The application needs to interact with a bank’s Interactive Voice Response (IVR) system. It has to send appropriate key sequences, analyze the response using speech recognition and verify if the particular cheque is supported by funds in the consumer’s bank account.
has custom-developed AVS for
using ActiveX, COM, TAPI, Speech API and Oracle technologies. Visual C++ is used for developing ActiveX components of the application. Visual Basic is used for developing GUI modules. Dialogic Card and Telephony API (TAPI) are used for calling bank IVR systems.
The application dials out to banks, through a Dialogic card, and interacts with the bank’s IVR system. It dials out the account and cheque details and listens for the verification. The ASRAPI converts the speech into text format. The verified data is coded and stored in a database. Site server is used for commerce functionality.
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